Resources for Health Care Providers


Ticks & Lyme Disease in the Thunder Bay District

It is the season when, as clinicians, we encounter patients who have questions and concerns about tick bites, rashes and the possibility of Lyme disease. The Thunder Bay District Health Unit has put together a helpful algorithm to support decision making for clinicians encountering patients with questions about ticks and Lyme disease. The link is here and will remain here for the rest of the season:


Clinical Guidance Document

Management of Tick Bites and Investigation of Early Localized Lyme Disease

Clinical Guidance Document


Regional Rehabilitative Care Program

The Regional Rehabilitative Care Program is pleased to launch a valuable new tool, a website specific to adult, physical rehabilitation in the North West LHIN:

The website features:

  • Contact Information 
  • Best practice information and resources for each of the care streams
    • Medically Complex
    • Physical Rehabilitation (orthopaedic and neurological)
    • Geriatric Assessment and Rehabilitative Care
  • News and Announcements
  • Reports
  • Interactive Service Map

The rehabilitation services map features search-ability by sub-region, community or care stream and has information on adult physical rehabilitation services, programs, and specialist clinics.

The intent of this information is for health care providers, however, may also be appropriate for clients, families and the public.

The website addresses three of the five recommendations from the North West LHIN Regional Rehabilitative Care Program Capacity Planning Report:

  • To improve client experience and improve direct access from primary care providers to community rehabilitation programs;
  • Facilitate adherence to best practices for rehabilitative care to improve client-centred care; and
  • Enhance utilization of innovative technologies to improve access to rehabilitative care services closer to home, particularly in remote and under-serviced areas.


Mental Health and Addictions

Mental Health

There are resources available that will help primary care providers to support their patients with accessing services.  The resource document here outlines several of these from phone based services, to online/phone based coaching to econsults and telepsychiatry.

Did you know that currently there are Mental Health and Addictions Nurses (MHANs) in several communities across the North West LHIN? These MHAN nurses are funded through North West LHIN Home and Community Care, and they work in a school setting. Referrals are generally received from within the school system, but physicians can also refer to the Mental Health and Addictions Nurse as well.  A brochure for this service, and a referral form for this available for download below: 


Two of the resources available to all clinicians in the province in order to support patients with mild to moderate depression and anxiety are the Bounceback program and "Big White Wall". The first is a phone and workbook based coaching service, and the second is a 24 hour a day, online, moderated peer support resource.

The Canadian Mental Health Association is happy to provide you with printed materials about each of these services. This includes toolkits for primary care providers that contain in-depth information on each service, as well as BounceBack materials for clients – client brochures, waiting room posters etc. To order a kit, you can contact your local CMHA branch or email – please specify the number of toolkits you would like to receive and include your mailing address. In the meantime, you can access BounceBack resources online at

To receive printed flyers and wallet cards for clients on Big White Wall please contact:

If you are interested in reviewing the information provided during the provincial educational webinars please follow the link below to access a recorded version of the webinar at,  the Password to access this link is: BB2018 


Regional Orthopaedics Program


Delivering Musculoskeletal Care in a Different Way to Enhance Patient Care Experience. The North West Local Health Integration Network (LHIN’s) Regional Orthopaedics Program meets the needs for people with conditions such as back pain, traumatic injuries, arthritis, and hip and knee osteoarthritis. 


Musculoskeletal Strategy

With the goal of supporting patients in the North West LHIN to access hip and knee assessments in a more timely way, the rapid access clinic process was created and was launched April 1, 2018.  The document below has answers to commonly asked questions about the service.