New North West LHIN Mandate

Update for 2017-2018: 

The North West LHIN received its 2017-2018 mandate letter issued by the Honourable Dr. Eric Hoskins, Minister of Health and long-Term Care, on May 1, 2017. The mandate letter focuses on collective key priorities and outlines the broad service and performance expectations for LHINs in 2017-2018. This reflects the LHINs' expanded role that includes the delivery of home and community care and oversight of primary care.   

The Patients First Act, passed on December 7, 2016, will help ensure patients are at the centre of the health care system. To do so, the Act expands the mandate of LHINs in home care, primary care and public health, and strengthens LHIN responsibilities in planning, health equity and engagement with patients, families and Indigenous and French-language health care partners.  

To fulfill this expanded role, LHINs need an organizational structure that will provide strong, integrated leadership and ensure continuity of care for home care clients through the seamless incorporation of the Community Care Access Centres (CCACs), a process which was completed in the North West LHIN on June 21, 2017, with the successful transition of service management and delivery of Home and Community Care from the North West Community Care Access Centre to the North West LHIN. 

A primary goal of this transition was to ensure continuity of care for patients and their families. No disruption of services occurred at the time of the transition of CCAC operations to the LHIN.

As part of the transition, new organizational structures and integrating management structures at the North West LHIN and the North West Community Care Access Centre were approved by the Ministry of Health and Long-term Care in January, 2017. 

The North West LHIN’s is pleased to share its new organizational structure with positions reporting directly to the CEO (five Vice Presidents and a Director). The foundation of this strengthened organizational structure is now in place following transition, with the North West CCAC staff transitioned into the North West LHIN. The integrated structure reflects the commitment to improve integration, planning, access and accountability. 

VPs NOrth West LHIN


The North West LHIN will achieve an eight per cent reduction in management and administrative costs in the new organization while at the same time protecting the continuity of home and community care for clients. Any savings from combining the management and administration of the two organizations will be reinvested to support patient care. Patient care and treatment will, as always, be decided by the appropriate front-line health care professionals together with patients.